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Basic Function: Primarily responsible for leading all alcoholic and non-alcoholic beverage production operations, optimizing safety, quality, production, and cost objectives toward ensuring timely delivery of world-class craft beverages and while exemplifying the company’s core values and core focus.
All team members must uphold and embody Journeyman’s Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.
CORE VALUES
GRIT
- Having a positive attitude that no challenge is too great
- Understanding that goals worth pursuing are never easy; that perseverance, grit, and determination are essential to success
- There is no substitute for grit and putting in the time and effort. Good things will come from those efforts
- 10,000-hour rule. Malcom Gladwell: it takes 10,000 hours of intensive practice to be great
ALWAYS A JOURNEYMAN
- Excellence is a lifelong pursuit and mastery is an illusion
- The joy is in the daily work and pursuit of excellence, not in the final destination
- A focus on continual improvement and doing our best
1st CUSTOMER
- Treating every customer with the mindset that they are the business’s 1st ever customer
- Treating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experience
- Clean facilities
- Being available to the customer and timely responses in any capacity
- This mindset extends to our vendors, suppliers, partners, and especially our fellow employees
- Never take the customer or employee for granted
- 362 and 59:59+ We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59+ and beyond if needed.
AMBASSADOR
- Taking pride and ownership in your work
- Engagement and active participation in your work and company activities
- Being a positive force in the workplace; creating a culture of positivity
- Extending common courtesy to self, employees, vendors, and guests
- Being an evangelist and promoter of the company and brand
At Journeyman Distillery, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.
Here’s a peek at what you will receive as a Journeyman employee:
- Outstanding Growth Opportunity!
- Paid Time Off
- 401(k) with Employer Match
- Medical, Dental, Vision, Life, and Supplemental Insurance Options
- Free Monthly Bottle of Spirit (21+)
- Loyalty Incentives (ask about our 5-Year Bottle Reward!)
- 25% Employee Discount
- Tour with Owner/Founder, Bill Welter
- Annual Employee Putting Competition
- 3 Annual Employee Parties
YOUR RESPONSIBILTIES:
LEADERSHIP
LEADERSHIP
- Direct and manage the team to follow processes and achieve outcomes.
- Conduct the Journeyman Distillery Employee Experience Ecosystem as per the process with every direct report.
- Manage the resourcing of roles within the department, with a focus on cultural fit.
- Coach team members to effectively complete tasks, communicate effectively with other stakeholders and grow their skills.
- Oversee Performance Management of direct reports including terminations ensuring positive and respectful relationships are maintained.
- Undertake effective delegation and conduct informal on-the-job training for members to increase skills.
PRODUCTION
- Oversee and manage the production of a quality product.
- In collaboration with Directors of Sales & Marketing create a full year product rollout calendar.
- Develop new products.
- Order all raw materials.
- In collaboration with the Director of Accounting & Finance, plan for products that are produced over extended periods.
QUALITY CONTROL & REPORTING
- Manage and oversee all processes to meet company standards.
- Ensure the purchase of quality product.
- Ensure all licenses are in place and up to date.
- Work with Finance to ensure that all tax revenue information is provided.
- Provide accurate reporting on all three departments monthly.
YOUR ATTRIBUTES:
- Must have ability to perform job functions with attention to detail, efficiency, and accuracy.
- Must have ability to carry out detailed written or verbal instructions independently.
- Must have good organizational and verbal communication skills.
- Must have ability to use logical or rational thinking to solve problems.
- Must have ability to perform intensive physical work; may be required to lift up to 150 pounds occasionally with assistance, up to 50 pounds independently and frequently and perform such activities as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting and grasping for up to 10 hours without sitting.
YOUR EDUCATION AND EXPERIENCE:
- Bachelor’s Degree in Operations Management, Engineering, Food Science, Business Administration, or related field required. Distilling and/or brewing degree and/or coursework from an industry recognized program is helpful.
- 5-years of experience in brewing industry with increasing responsibility and leadership.
- 3-5 years of experience as the operational leader of a multi-department production facility producing more than 2,500 barrels per year, in a fast-paced distillery or brewery.
- Craft beverage industry experience or comparable complexity preferred.
- Strong working knowledge of GMP, LEAN, OSHA, HACCP, and TTB regulations.
- Familiarity with an Entrepreneurial Operating System (EOS) strongly preferred.
