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Posted June 22nd

Category Account Manager- San Francisco, CA

San Francisco, CA

Dirty Hands, LLC logo


Dirty Hands, LLC


Broker and Other

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Posted June 22nd

Category Account Manager- San Francisco, CA

San Francisco, CA




Entry Level




Full Time

About The Position
This position has a full salary range of $45,000- $60,000 per year with eligibility for a quarterly bonus. Starting salary is based on a variety of factors including but not limited to geographic location, experience and performance.


The Category Account Manager will work in Natural Food and Specialty Retailers, including Whole Foods Market, representing a portfolio of Organic/Natural Food brands. The candidate hired for this role will develop relationships with Store Managers and Team Members, via daily store visits, to achieve performance objectives at assigned locations within a geographic area. The Category Account Manager will be an expert in their assigned categories, and will understand brand differentiators, market competition and price points. They will use this expert-level knowledge to grow the brands in their portfolio working closely with Merchandisers assigned to specific locations.

The Schedule:

  • This is a Monday – Friday position with shifts primarily in the morning.
  • The candidate hired for this role would be responsible for building and maintaining a consistent route of store visits within the San Francisco, CA area.
The Benefits:

  • Competitive pay with eligibility for yearly merit-based salary increases.
  • Eligible for a quarterly bonus.
  • Comprehensive benefits package including partially company-paid medical insurance, and fully company-paid dental, vision, life, and disability insurance.
  • 401(k) plan.
  • Three weeks of Paid Time Off per year.
  • In addition to Paid Time Off, 11 paid holidays plus one additional floating holiday.
  • An exceptional company culture with opportunities for engagement and growth.
The Role:

Brand Growth:

  • Responsible for managing a category specific portfolio to ensure all brands in the portfolio are growing based on key metrics such as sales and distribution.
  • Responsible for executing on brand sales goals and objectives, self-appointed as well as set by our brand partners.
Category Expert:

  • Responsible for knowledgeably communicating the brand differentiators, market competition, and price points for portfolio categories.
  • Use category knowledge to support the growth of brands in the portfolio.
Communication/Relationship Building:

  • Responsible for establishing, growing, and maintaining relationships in all accounts with key decision makers at the store level.
  • In store communication should include product orders, upcoming promotional activity, new product SKUs for inclusion shelf, and opportunities to expand current product or brand selection.
  • Responsible for clear and effective communication to management, other members of the team, and brand management.
  • Responsible for effective email, text, call, and in-person communication with in-store key decision makers.

  • Report on in-store actions and metrics via mobile app.
  • Provide real-time information to team and leadership in order to troubleshoot or communicate a brand’s status.
  • Understand and utilize metrics to determine priorities for store visits.
Our Ideal Team Member Will Have:

  • Growth Mindset – a commitment to self-improvement; self-awareness; and be open to feedback.
  • A self-motivated and enthusiastic approach.
  • An interest in the Natural Foods Industry.
  • A drive to become an expert in their category.
  • The desire to contribute to team and company culture.
  • The ability to build strong connections with peers and external stakeholders to uphold Dirty Hands mission and values.

  • Experience in Sales, Retail, Merchandising, and/or Natural Food Industry is a plus.
  • Must have a reliable form of transportation.
  • Must have a valid driver’s license, proof of current auto insurance and be able to drive a car for extended periods of time.
  • Must be willing to drive for daily local travel – approximately 5,000 miles or more per year.
  • Capable of meeting the physical requirements of the position, with or without a reasonable accommodation, including but not limited to: standing for up to 8 hours, bending, squatting, reaching, repetitive motion, pushing and pulling, twisting, and lifting 40-50lbs.
  • Willing and able to work in cold environmental conditions (i.e refrigerated and freezer sections of retail stores).
  • Must have a functioning smartphone.
  • Basic understanding of Microsoft Office and Google Suite.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to our business, industry, and/or market changes.

At Dirty Hands, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Dirty Hands hires and promotes individuals solely based on qualifications for the position to be filled and business needs. 

San Francisco, CA
Function Details
  • Reports To Field Operations Manager