Discover the next wave of beauty services. As we continue to expand both domestically and internationally, Ulta Beauty's Beauty Services is raising the industry bar, through better execution, deeper levels of education, smarter and more strategic industry relations. Our ambition is to be the premier destination for all things beauty services. And we're building toward this end daily. That's where you come in. If you want to help create the beauty services of tomorrow, to redefine an industry, to experience a real sense of belonging, and see your career progress as far as your talents and ambitions will take you, Ulta Beauty will provide you the support and encouragement to make it happen. So ... let's make it happen.
THE IMPACT YOU CAN HAVE:
The Services District Leader role embodies all that Ulta Beauty stands for. It is equal parts leadership and service, strategy and tactics, culture warrior and business savant. As a Services District Leader, you will model our mission, vision and values, while inspiring, encouraging, and building a district services offering through passionate associates who are sold on your vision for all they can be. For all that the district can be. For all that beauty means and represents.
It's about a standard of excellence that begins with yourself and is caught, not coerced. If you live for all things beauty and want to create contagious energy and a "must-have" affinity in all service guests throughout your district, the possibilities are yours.
Let's make it happen.
You'll accomplish all of this through three key areas:
•Consistently deliver sales growth in hair, skin, brow and make-up services
•Inspire and influence a team of Services Managers (SMs) and General Managers (GMs) within one district to exceed in all aspects of the services business, including service sales, guest satisfaction, and operational process
•Demonstrated aptitude to learn and teach best practices that promote sales growth, service techniques and product knowledge
•Support the execution of district salon events that deliver an unrivaled guest experience
•Build a team that embodies the Ulta Beauty's culture, delivering exceptional service and modeling on-brand, Ulta Beauty behaviors
•Routinely review and interpret financial and operational reporting
•Identify underperforming metrics and develop strategies that leverage company programs, tools and resources to improve
•Act as Subject Matter Expert (SME) and support partner to SMs and GMs within their district
•Serve as a support partner to the Services District Educator (SDE) and District Manager
•Attract, hire, and retain a diverse team of Services Managers and services professionals for the district, while teaching SMs and GMs how to network/recruit
•Support behavioral interviews for SM candidates
•Train, coach and develop SMs and ensure they are effectively executing monthly business development meetings
•Create an environment that inspires and encourages the growth and engagement of designers and skin therapists
•Develop mutually beneficial professional partnerships
•Ensure service excellence within the leadership team
•Ensure compliance with Ulta Beauty policies, procedures and standards (to include Infection Control Policy)
•Teach salon teams how to optimize schedules, manage inventory, maximize the company's task management tool, and related
•Protect company assets/minimize loss by ensuring all store standards and operating procedures are met
•Support continuous improvement by implementing company programs and influencing end-user adoption
THE ESSENTIALS FOR SUCCESS:
Qualified candidates will possess 5 years of relevant work experience (or equivalent combination of education and work experience). Additional requirements include:
•Strong financial/business acumen: demonstrated success driving top-line sales, interpreting reporting data, managing payroll budgets and controlling expense
•Advanced competency in salon sales, product and services
•Demonstrated knowledge of State Board of Cosmetologists regulations and hiring requirements
•Proven experience in attracting, developing and motivating top talent
•The ability to adapt to change and leading others through the change-curve
•Developing collaborative relationships and leading with influence
•Proficient with basic technologies (e.g., POS system, Microsoft Office programs, and Apple devices)
•Strong organizational skills to manage multiple tasks with moving parts
•Strong critical reasoning skills to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
•The ability to work a flexible, full-time schedule (to include days, evenings, weekends, and holidays)
•Attend offsite meetings (may require overnight travel)
•A Bachelor's degree or a cosmetology diploma is preferred, but not required
•Continuous mobility throughout the store on a daily basis
•Lift and/or move up to 50 lbs. on a daily basis
•Stoop, kneel, and crouch on a daily basis
•Climb a ladder and maintain balance on a daily basis
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.