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Moet Hennessy USA

Manager, Workplace Experience & Services

New York, NY · Posted Jan 9
Position

Are you ready for a world of possibilities?

You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group. From nature to communities, you'll craft unforgettable experiences that drive the collective success of our 26 Maisons - each one with a unique heritage and set within the most remarkable terroirs the world has to offer. You enter a world of possibility where career development opportunities across our Maisons, our 5 global regions, and the entire LVMH Group, are unmatched. You join a passionate community of talents that spans four generations and combines a wealth of roles and skillsets from the roots of the vine to the glass and everything in between. You discover our essential relationship with our terroirs, and how we nurture and preserve the soils which are the source of our singular products. Our global Living Soils Living Together program has four key commitments for 2030: regenerating soils, mitigating our climate impact, engaging society, and empowering our people. You will share in our passion for hosting, for art-de-vivre as well as our pride in creating products that celebrate life's most memorable milestones, while always experienced through measured, responsible tasting.

Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally. If you want to inspire and be inspired, to craft experiences and experience the best in craftsmanship, this is where you'll flourish.

The Manager, Workplace Experience & Services is responsible for the development, management, and execution of all Workplace Experience & Services strategy and programs throughout the company portfolio of leased locations across the USA. This includes regulatory compliance, health & safety, space planning, building maintenance services, capital forecasting/management, and project management. The Manager, Workplace Experience & Services manages a employee & customer service focused department providing employees and management with high standard and innovative solutions across while proactively anticipating organizational needs for the future and balancing the MHUSA employee satisfaction and engagement while driving operating profitability.Job responsibilities

Manage Real Estate & Facilities for NYHQ Office and Regional Offices. (40%)
  • Negotiate a wide variety of real estate transactions such as new leases, renewals, amendments and subleases including drafting and preparation of agreements and related documents.
  • Manage the Capital Asset Requisition process for all real estate projects.
  • Manage the real estate financial obligations and annual CapEx budget/forecast; review of annual CAM, Tax and OpEx expenses for lease compliance on a per lease basis.
  • Serve as Project Manager on major capital projects and renovations/closures.
  • Determine various obligations as stated in the leases; pursue landlords for compliance (as needed); recommend and coordinate legal action as necessary.
  • Maximize the effective use of assets, (furniture, people, space, etc.) to reduce expenses; plan and coordinate space planning and reconfigurations.
  • Manage the facility needs and requirements of each location, working closely with Region leadership.
  • Effectively present information to ExecutiveTeam and Region Leadership; present lease deals and large project CapEx for approval.
  • Lead and coordinate all sustainable compliance initiatives and activities; serve as primary point of contact for sustainability committee and consultants.
  • Ability to complete an RFP for multiple projects. Manage external contractors, timeline and budget.
  • Manage Security and safety related responsibilities, as needed.


Manage Office Services, Hospitality and Facilities Out-Sourced Staffing Vendor (CBRE). (40%)
  • Proactively manage and challenge vendor to increase quality of customer service and meet future expectations.
  • Ensure adequate execution of current contract terms (timely delivery of mail and packages from Fed Ex, messengers, etc and shipment of outgoing items).
  • Manage sample room and product delivery.
  • Propose additional enhancements to ensure MH high standards of quality are met any step of the process.
  • Manage and coordinate event set up and breakdown as well as all day to day hospitality needs in NYHQ.


Manage Corporate Fleet Vehicle Program. (10%)
  • Negotiate and manage leasing agreement. Maintain policies.
  • Evaluate and consistently manage the process while creating improvements as needed.
  • Negotiate and manage vehicle selection.
  • Coordinate vehicle exchange and terminations with sustainability as the driving force.


Contracts, Purchasing and Suppliers. (20%)
  • Negotiate vendor agreements, monitor usage. Propose service improvement (and cost savings for office supplies, stationary, etc.)
  • Regularly assess performance of suppliers. Manage and review suppliers by service and spending to drive efficinecies.
  • Manage all vendors contracts executed by the Facilities Department in strict collaboration with the Legal Department.
  • Collaborate with the Finance Department : analyze and identify any discrepancies between budget and actual amounts on a quarterly basis. Update purchase prices per contracts and or price quotes for all Facilities purchases.


Leadership. (10%)
  • Provide leadership to the Workplace Experience team, which includes facilities, Office Services, hospitality and reception.
Profile

Education:

Bachelor's degree/or Equivalent Experience

Skills & Experience :
  • Certified Facilities Manager or equivalent certification or 10-15 years' experience in a supervisory role in Facilities.
  • Past experience of Office Renovation is needed.
  • Highly organized individual who is able to work with limited direction
  • Must be able to set and adjust priorities independently,
  • High level of attention to detail and accuracy,
  • Solid interpersonal and communication skills.
  • Must be able to work with all levels of the organization and must be able to adapt to various work styles.
  • Strong customer focus, sense of urgency, and negotiation skills.
  • Ability to Travel across the US to visit our different Offices (FL, TX, IL, NoCA, SoCA)
  • Languages: English