Position

Are you ready for a world of possibilities?

You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group. From nature to communities, you'll craft unforgettable experiences that drive the collective success of our 26 Maisons - each one with a unique heritage and set within the most remarkable terroirs the world has to offer. You enter a world of possibility where career development opportunities across our Maisons, our 5 global regions, and the entire LVMH Group, are unmatched. You join a passionate community of talents that spans four generations and combines a wealth of roles and skillsets from the roots of the vine to the glass and everything in between. You discover our essential relationship with our terroirs, and how we nurture and preserve the soils which are the source of our singular products. Our global Living Soils Living Together program has four key commitments for 2030: regenerating soils, mitigating our climate impact, engaging society, and empowering our people. You will share in our passion for hosting, for art-de-vivre as well as our pride in creating products that celebrate life's most memorable milestones, while always experienced through measured, responsible tasting.

Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally. If you want to inspire and be inspired, to craft experiences and experience the best in craftsmanship, this is where you'll flourish.

The Senior Manager, Consumer Insights will engage and influence the Moët Hennessy Marketing community with consumer insight that will drive the growth of our brands and business. This role serves as a strategic partner for the Bubbles & Wines business team across goal setting, strategy development, brand performance management and growth opportunity identification. It also supports MHUSA's continued commitment to fostering a spirit of consumer-centricity and data-driven decision making across the enterprise.

Office/Location: Hybrid 3x a week based out of NYC OfficeJob responsibilities

Insights Strategy & Transversal Priorities: 25%

• Collaborates with Director of Consumer Insights to:
  • Develop and execute the Consumer Pulse program, bringing trends, consumer empathy, and thought leadership to the broad organization & inspiring action
  • Build annual cross-brand/ transversal learning priorities & budget
• Develops a learning agenda for Bubbles & Wines, in strong partnership with Brand team
• Reviews new and existing external vendors to ensure we are using the best tools and partners to advance our learning

Project Leadership: 50%

• Understands business objectives/goals & key knowledge gaps that will drive decisions, and translates these into research projects with clear goals and objectives
• Manages process with research agencies from briefing à development of study à delivery of high quality deliverables. For DIY solutions/tools, manages the full project
  • Leverages existing data sets (custom and syndicated) to address strategic and tactical questions as much as possible before doing new research
• Inputs into analysis managed by Business Intelligence team (e.g. category diagnostics)

Influencing Brand Strategy & Actions: 25%

• Is the critical and objective voice of the consumer; acts as an internal consultant in business
• Helps embed consumer-driven decision making in the Bubbles team and beyond by:
  • Bringing insightful analysis that reframe perspectives and unlock opportunities
  • Developing impactful stories to inspire action in the business
• Is highly connected to the Brand teams and makes significant contribution to development of Bubbles & Wines brand strategies (strategic plans); Coaches and challenges Brand teams to ensure they are on strategy with consumer-oriented programs
• Facilitates sessions to connect dots across knowledge base achieve insight generation

Profile

Education

Bachelor's degree in a related field required.

Skills & Experience

• 7+ years of market research and insights experience
• Comfort with quantitative and qualitative techniques
• Ability to connect the dots across data sets
• Experience developing insights & implications to drive brand strategy
• Understanding of brand marketing and commercial business drivers
• Strong communication skills and ability to influence senior stakeholders
• Strong sense of ownership, urgency, and adaptability
• Demonstrated success working in a team environment on multiple projects with changing priorities.
• A high level of ethics, integrity, respect for others, and confidentiality

Health and Wellness, medical, dental, vision, mental health support resources, fertility, and family building programs. Financial Benefits, competitive salary, retirement savings plan (e.g., 401(k) with company match), financial coaching, legal resources, commuter benefits, pet, renter, home and auto group rates, life insurance and disability coverage. Work-Life Balance, hybrid work schedule, generous paid time off (PTO) policy, including vacation, sick leave, personal, wellness days and paid parental leave. Professional Development, opportunities for training, continuing education, and tuition reimbursement. Employee Perks, Plum Benefits and Perkspot.

External applicants must be currently authorized to work in the United States on a full-time basis.

Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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