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Journeyman Distillery

Communications Specialist

Valparaiso, IN · Posted Sep 18

Basic Function:
Manage internal and external communications for the company.

Here’s a peek at what you will receive as a Journeyman employee:
  • Outstanding Growth Opportunity!
  • Paid Time Off – begins accruing on Day 1
  • 401(k) with Employer Match 
  • Medical Insurance – 30+ hours/week
  • Dental, Vision, Life, Supplemental Insurance options – 20+ hours/week
  • Free Monthly Bottle of Spirit (21+)
  • Unlimited $300 Referral Bonuses
  • Loyalty Incentives (ask about our 5-Year Bottle Reward!)
  • 25% Employee Discount
  • Monthly Founders' Tour with Bill and Johanna Welter
  • Annual Employee Putting Competition
  • 3 Annual Employee Parties 
  • Shoes for Crews (Affordable Footwear)
CORE VALUES 
All team members must uphold and embody Journeyman’s Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.  

GRIT 
  • Having a positive attitude that no challenge is too great
  • Understanding that goals worth pursuing are never easy; that perseverance, grit, and determination are essential to success
  • There is no substitute for grit and putting in the time and effort. Good things will come from those efforts
  • 10,000-hour rule. Malcom Gladwell: it takes 10,000 hours of intensive practice to be great
ALWAYS A JOURNEYMAN 
  • Excellence is a lifelong pursuit and mastery is an illusion
  • The joy is in the daily work and pursuit of excellence, not in the final destination 
  • A focus on continual improvement and doing our best
1st CUSTOMER 
  • Treating every customer with the mindset that they are the business’s 1st ever customer
  • Treating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experience
  • Clean facilities
  • Being available to the customer and timely responses in any capacity
  • This mindset extends to our vendors, suppliers, partners, and especially our fellow employees
  • Never take the customer or employee for granted 
  • 362 and 59:59+ We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59+ and beyond if needed.  
AMBASSADOR 
  • Taking pride and ownership in your work 
  • Engagement and active participation in your work and company activities
  • Being a positive force in the workplace; creating a culture of positivity 
  • Extending common courtesy to self, employees, vendors, and guests 
  • Being an evangelist and promoter of the company and brand 
YOUR FOCUS
  • Communication Management - Manage internal and external communications, including media relations, public relations and social media.
  • Strategy - Develop and execute communication strategies that align with the company's goals and objectives.
  • Monitoring - Monitor and measure effectiveness of communication initiatives and campaigns.
YOUR RESPONSIBILITIES
  • Create and regularly update press kits, media kits and brand guidelines.
  • Manage public relations efforts, maintaining media contact databases, and coordinating media and public events.
  • Manage crisis communications, including developing crisis communication plans and providing guidance and support during crisis.
  • Write letters, interdepartmental memos, and other business correspondence.
  • Develop materials to educate staff on communication practices.
  • Coach and assist team members on improving communication skills.
  • Work with key leadership to determine appropriate communications strategies across departments and locations. 
  • Develop and manage budgets for communication initiatives and campaigns.
  • Stay up-to-date with industry trends and best practices.
  • Set clear goals and objectives.
  • Define Scorecard metrics.
  • Perform communications research and monitor the progress of various communications. 
  • Evaluate results and make adjustments.


Requirements

YOUR ATTRIBUTES
  • Strategic thinking
  • Excellent communication skills
  • Creative thinking
  • Relationship building
  • High attention to detail
  • Analytical thinking
  • Cultural competence
  • Crisis Management skills
  • Team-oriented
  • Continuous learner