Apply to this job

Back to search

Posted October 31st

Frozen Food Clerk- SHOPPERS Food & Pharmacy ( Laurel- Maryland)

Laurel, Maryland

Employer

UNFI

Industry

Distributor

View Full Profile

Posted October 31st

Frozen Food Clerk- SHOPPERS Food & Pharmacy ( Laurel- Maryland)

Laurel, Maryland

Function

Sales

Experience

Other

Type

Part Time

JOB TITLE: Dairy Clerk/Food Clerk
DEPARTMENT: Dairy
Brief Description of Job Duties
Provides prompt, efficient and friendly customer service. Rotates and replenishes dairy and/or frozen merchandise and ensures highest quality standards are met. Unloads product from trucks to store in coolers and freezers.
WORKING RELATIONSHIPS:
Accountable and Reports to (Job Title):

Store Director, Assistant Store Director, Dairy/Frozen Food Manager, Assistant Dairy/Frozen Food Manager, PIC
PRIMARY RESPONSIBILITIES:
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Assists customers by: (examples include)
    • escorting them to the products they're looking for
    • securing products that are out of reach
    • loading or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the department telephone promptly when called upon, and provides friendly, helpful service to customers who call.
  • Rotates and replenishes merchandise and ensures highest quality standards are met.
  • Unloads trucks and places product in appropriate storage area.
  • Straightens and conditions product on sales floor and refrigerated cases.
  • Ensures cleanliness in the department cleans off the cases, sweeps the floor, etc.
  • Builds end caps display and fills through the week as necessary.
  • Orders product and supplies that are requested by department manager.
  • Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
  • Checks invoices against delivered product when asked.
  • Responsible for proper inventory control (pricing, ordering, stocking).
  • Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.
  • SECONDARY RESPONSIBILITIES: (These are considered occasional in nature)
  • Participates in the physical inventories.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.
  • SKILLS AND ABILITIES REQUIRED TO PERFORM JOB:
    • Must have the ability to solve practical problems.
    • Ability to do simple addition and subtraction; copying figures, counting and recording.
    • Must be able to understand and follow verbal or demonstrated instructions; request supplies orally or in writing.
    • Visual requirements include clarity of vision at a distance of less than 20 inches to less than 20 feet, with color vision and depth perception.
    • Must be able to work shifts varying in length and times, including nights, weekends and holidays.


    WORKING CONDITIONS:
    This position is exposed to continuous noise and temperature extremes, frequent dampness, and occasionally exposed to equipment movement hazards. This is a fast paced work environment.
    EQUIPMENT USED TO PERFORM JOB:
    Box cutter, two wheeler, stock cart, ice cream carts, intercom, trash and cardboard compactor, calculator, pallet jack, Telxon, power pallet jack, fork lift and dairy crate hook.
    CONTACTS:
    Has daily contact with co workers, suppliers/vendors and customers.
    Location
    Laurel, Maryland