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Posted September 22nd

Operations Manager

New York, New York

The Goods Mart logo


The Goods Mart



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Posted September 22nd

Operations Manager

New York, New York






$65K - $85K


Full Time

About The Position
Do Good! Leadership, Team Hiring & Development, Store Flow
  • Responsible for expanding The Goods Mart (TGM) into at least two new physical locations in 2022. Oversee expansion planning and forecasting, retail operations, strategic road mapping, inventory strategy, and overall store-level success
  • Identify key business risks, issues, and opportunities; staff resources and execute against them across the company.
  • Understand and uphold TGM ingredient standards.
  • Assist in hiring with TGM founder.
  • Manage schedules and train, assign, supervise, and evaluate in-store team members.
  • Build a positive and engaging workplace, where each team members feel uplifted and supported.
  • Continuously inspect stores to ensure security and safety
  • Promote teamwork and compliance with company policies, standards, and directives.
  • Inspect all equipment to ensure it is operating properly.
Do Good! Operations
  • Assist in managing day-to-day operations of retail locations
  • Lead efforts to optimize inventory in-store and online; own inventory reporting and develop overall supply chain + logistics strategy.
  • Responsible for ordering inventory for each store and manage distribution logistics
  • Work closely with Founder and Chief of Staff to create systems for TGM B2B processes.
  • Create streamline process for the launch of The Goods Mart data driven tech-enabled platform
  • Assist in launching The Goods Mart delivery platform partnership
  • Responsible for the profitability of the stores, meets labor, sales, and margin goals determined in accordance with the founder.
We’re looking for someone with:
  • Interest in grocery, retail, CPG with 4+ years of experience in Operations, Management and/or Logistics. Experience in leading a team.
  • Experience operating within a fast-paced, startup environment and launching new services; knowledgeable of building launch playbooks.
  • Demonstrated ability to simultaneously execute across multiple business lines at a high level.
  • Highly organized, self-starter who can identify most critical tasks on a day-to-day basis and clearly communicate priorities directly to the founder.
  • Roll up your sleeves and jump in on day-to-day in store tasks such as packing snack boxes and checking customers out as needed.
  • Excellent analytical skills: direct experience owning grocery or retail KPIs preferred.
  • Deep knowledge in Square, Shopify, Google Suite and Excel.
  • Strong communicator with ability to build relationships both internally and externally.
  • Must be based in NYC and excited to work in-person.
  • Want to help to change the direction of emerging CPG brands
  • Eagerness to grow and learn from industry experts
  • Salary based on experience.

New York, New York
Function Details
  • Reports To Founder
  • Direct Reports 6