The Solution Architect, Enterprise Service Management (ESM) is responsible for the design of one or more end to end solutions, a product or a business or IT service. Works closely with cross functional business and technical teams. The individual has a balanced mix of technical and very strong business skills, working with an enterprise architect for strategic direction. The individual leads the overall technical vision for a particular platform (across all modules) or solution(s) to provide a business product or a business/IT service. The individual can make technical decisions regarding a solution, and how the technology design impacts business outcomes. The development or infrastructure teams use the information to implement the solution to meet business outcomes. The individual has very strong Director-level leadership and behavior competencies.