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Posted May 20th

Senior Manager OTC Development

Miramar, Florida

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Southern Glazer's Wine & Spirits



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Posted May 20th

Senior Manager OTC Development

Miramar, Florida


The Senior Manager OTC Development job leads, manages, mentors, and develops the technology teams across ETP teams including Office of the CIO, business solutions, enterprise architecture and infrastructure teams.

Specialized Skills and Technologies

  • Experience in AS400, RPG ILE, in depth knowledge and understanding of AS400 platform and DB2
  • Strong SQL skills
  • Experience in Software Development Life Cycle and ability to integrate solutions in a complex technical environment
  • Experience in working with Order to Cash systems
  • Assist with the planning for application consolidation/retirement and future application roadmap of OTC applications as well as the entire SGWS application suite
  • Stay abreast of emerging OTC CORE application solution trends, technologies, and best practices
  • Periodically educate BRMs and BAs on current OTC CORE technical capabilities and standard/custom functionality
  • Good understanding of CORE Sapphire and other AS400 systems (Commissions, Incentive Bonus, Gain Share)
  • Ability to build a high-performing work team to handle Sapphire level 3 support and enhancements
  • Working knowledge of AS400 tools (Coolspools, ACOM, Turnover etc.)
  • A good understanding of SOA concepts and principles, including API-based messaging and integrated technology functions is a plus

Primary Responsibilities

  • Communicates with upper-management and internal clients to identify needs and evaluate alternative business solutions
  • Oversee and manage application development and maintenance or infrastructure efforts across SGWS
  • Work with business partners to ensure a fit for purpose solution is designed
  • Responsible for the delivery of required technology components on time and on budget
  • Managing rolling three-year technology roadmaps and vision/strategy for each system and dataset ensuring adherence to a defined enterprise architecture and set of standards
  • In partnership with the Project Management Office (PMO), responsible for delivering on the business cases
  • Manage the technology teams through also phases of the SDLC
  • Oversee the delivery of any central technology development
  • Agile Software Development Capabilities
  • Knows business process to allow IT to create new applications and make enhancements to existing applications required by the funds and third-party business at a high velocity
  • Support – Escalations go directly to the technology teams
  • DevOps– standardize application development tools, standard process/practice, enterprise architecture, continuous deployment, and application monitoring capabilities
  • Communicates with upper-management and internal clients to identify needs and evaluate alternative business solutions
  • Oversee and manage application development and maintenance across SGWS
  • Works with business partners to ensure a fit for purpose solution is designed
  • Knows business process to allow IT to create new applications and make enhancements to existing applications required by the funds and third-party business at a high velocity
  • Maintains and develops strong understanding of functional partner needs and strategic priorities Mentors, develops, motivates, and coaches teams to work collaboratively and effectively
  • Works cross functionally across ETP and outside of ETP with key business stakeholders in and outside of SGWS
  • Works closely with the technical application development teams to drive continuous improvement and efficiency Applies significant knowledge of industry trends, developments, and capabilities to address and improve business capabilities
  • Develops ROI analysis to help justify and maximize business and IT investments
  • Develops budget and manages work to budget
  • Ensures that solutions and services deliver at or above expected business value
  • Translates business needs into effective and improved processes and/or technical solutions or services coordinating with associated technology partners both internally and externally
  • Implements a successful data sharing vision/strategy through strong leadership skills and business case development that ensures the realization of business-partner value

Minimum Qualifications

  • Bachelor’s degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed)
  • 12+ years of business technology leadership/management role
  • Strong track record of successful appointments in similar roles within IT
  • History of strong client support through technology management
  • Experience managing large technology teams
  • Successful track record with managing offshore/onshore resources
  • Teambuilding/Develops Team Problem Solver
  • Strong Business Acumen
  • Excellent presentation and facilitation skills
  • Adapts management style to each member of the team to achieve optimum results
  • Clarifies roles, responsibilities, and expectations clearly
  • Establishes and communicates clear priorities and sense of direction
  • A good listener and collaborator who partners closely others
  • Expresses ideas in a clear, fluent, and concise manner to both technical, and non-technical audiences
  • Written and oral arguments are compelling and responsive to the needs of the audience
  • Passionate about current trends and practices and knows when it’s the right time to adopt something new
  • Acts as a catalyst to change and stimulates others to change
  • Challenges the status quo and champions new initiatives
  • Develops an effective action plan to implement change and monitors results
  • Identifies and translates functional needs and goals into business case driven strategic roadmaps and executable portfolios of activities to achieve the business outcomes
  • Keeps abreast of technological changes, trends and innovations in the information business applications/systems field and provides technical support and direction
  • Participates in industry peer groups to understand industry trends and implements and recommends best practice solutions
  • Drives process and technology changes throughout the organization in support of business objectives
  • Monitors technology investment, risk, and opportunity while providing clear and consistent communication to Sr. IT leadership
  • Expands adoption of existing technology, where appropriate, to leverage enterprise solutions that meet or exceed business-partner demands
  • Manages and responds to business-partner feedback to enable continuous improvement.
  • Proactively advises on technology options and innovation for the business
  • Serves as a partner in provider leadership for technology solutions and implementations
  • Communicate effectively up and down the organizational hierarchy in IT and business executive leadership
  • Develops and recommends changes to systems, policies, and procedures
  • Creates measures for successful execution, including policies, processes, procedures, and controls
  • Proactively works with IT Architecture team to design a robust, flexible set of services and capabilities that are efficient and cost effective
  • Educate ETP and business stakeholders on relevant technology capabilities to enable better IT solutions

Strategic Approach and Influence

  • Able to stand back from immediate problems to focus on more far reaching ideas
  • Develops a strategic plan to realize the vision
  • Revises and adjusts strategy considering changing circumstances
  • Takes a long-term view of organizational success
  • Works to clarify long term organizational goals
  • Articulates the key points persuasively
  • Directly and indirectly impacts the decisions/opinions of others
  • Mobilizes people into action
  • Strong desire to deliver in complex environments
  • Provide leadership to the team with the ability to lead by mapping and defining tactical as well as strategic solutions for the business
  • Has strong creative mind-set and problem-solving ability, passion for innovation
  • Can build high performance teams, is team-focused, and leads from the front
  • Demonstrated ability to size and estimate complex technology projects
  • Demonstrated ability to execute on complex technology projects in uncertain environments
  • Proven track record of driving initiatives to completion in complex environments
  • Able to provide strong leadership in difficult context
  • Measures personal success through impact on business results, and client service
  • Exceptional written, verbal and presentation communication skills
  • Native ability to function in multiple roles simultaneously, and demonstrates key attributes for working at the next level of seniority
  • Demonstrated hands on leadership of large-scale process development / improvement initiatives
  • Track record of coaching and collaborating with Scrum Master(s) to deliver value
  • Experience engaging directly with stakeholders to define mission value, prioritize work and build intellectual capital in Agile techniques
  • Ability to build, coach and lead teams with Agile delivery values

Agile Delivery Values

  • Openness – Team and stakeholders agree to be open about all work and challenges
  • Commitment – Personally commit to achieving the goals of the team
  • Respect – Respect your team members to be capable and independent
  • Courage – You have courage to do the right thing and work on tough problems
  • Focus – Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Physical Demands

  • Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
  • Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Miramar, Florida