Responsible for the mitigation of claims cost by devising, developing, and coordinating claims related activities leading to claim closures.
Directs adjusters and third parties in effective claims management techniques utilizing industry related best practices. Understands and administers programs, policies, and procedures relating to: (1) timely reporting, (2) investigating, (3) return to work, (4) strategic planning, and (5) resolving claims. Able to evaluate reserves to insure ultimate probable payouts are reflected.
Understands and communicates company claims management philosophy to adjuster, third parties, and associates to achieve positive results.
Builds, maintains, and manages relationships with adjusters, legal counsel, and associates to achieve positive communication and shared goals. Able to deliver information, in such a way, that will influence behaviors, metrics, and benchmarking.
Be able to support department goals in the placement and renewal of insurance programs.
Perform other job-related duties as assigned
Bachelor's degree or equivalent combination of relevant education and experience
Minimum 5 years of experience in multi-state claims adjusting (FL, NY, and SC preferred)
Multi-line experience a plus, especially WC, GL and Commercial Auto, including litigated claims
Adjuster's license in good standing
Excellent communication skills, organizational skills, and presentation skills
Computer skills to include Word, Excel, Outlook, and web based RMIS programs
Ability to travel
Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
May require occasional lifting/lowering, pushing, carrying, or pulling up to 15lbs