What You Need To Know

Overview

The Business Objects Analytics Manager acts as a visible leader in shaping, developing, and delivering analytics for SGWS through a combination of data skills and business knowledge 
using SAP BusinessObjects (BOBJ). Responsibilities include leading projects, proactively applying a deep understanding of the relationship between business drivers and best practices 
and delivery of highly technical work in a fast-paced environment. The BO Analytics manager will act as representative of the team, provide advanced user support, update documentation, 
and report development/maintenance. The Analytics manager will leverage a diverse array of technical and business skills to deliver on the analytic priorities of SGWS.
 

Primary Responsibilities

Service Delivery
•    Provide technical support, analysis assistance and training for BusinessObjects suite of tools to Southern Glazer’s Wine & Spirits internal customer base.
•    Design and develop complex reports using SAP BusinessObjects 4.2 Web Intelligence
•    Strong Knowledge in Writing SQL and PL SQL 
•    Excellent understanding of User Security in Business Objects any additional knowledge on SAP BO
•    Experience with trouble shooting production issues, user reports and data issues to resolve root cause issues
•    Follow department client service strategies and standards related to ways of working, service level agreements and providing positive customer experiences
•    Build and maintain strong working relationships with customers and other support staff
•    Share BOBJ knowledge Share BOBJ knowledge and best practices across the user base.
•    Research industry trends and suggest ways of improving BI applications (system and UI)
•    Keep up to date on latest SAP BO products how company can leverage to meet user needs. 
•    SAP Business Objects Reporting and Data Visualization experience using Web Intelligence and Dashboards.
•    Experience using Derived tables, Universe restrictions, and Aggregate_Awareness features in Designer.
•    Expertise in dimensional data modeling, Star Schema modeling, fact and dimensional table design, physical and logical data modeling.
•    Develop business and technical subject matter on business processes and systems
•    Lead project workstreams and provide guidance on building of database tables, views, dimensions, and measures. 

Planning
•    Collect and document application enhancement needs
•    Perform requirement analysis; provide effort estimation Comprehensive knowledge of SDLC and QA/Testing methodologies and deliverables.
•    Support the definition and scope for the deployment of BOBJ tools at SGWS
•    Update technical and functional documentation such as operational procedures, SharePoint site, assist in BRD (Business Requirements Document), etc.
•    Performs highly complex ad-hoc analysis using appropriate tools for the task
•    Work may include the development of supervised and unsupervised models and advanced analytics to aid in business decision making using various BI tools.

Additional Primary Responsibilities

Qualifications
•    Minimum 8 years business analysis, business intelligence experience or equivalent
•    Minimum 8-year hands-on experience with SAP BusinessObjects 4.3 to include WEBI, Information Design Tool (IDT).
•    Advanced knowledge in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
•    Ability to analyze complex business reporting requirements and develop innovative solutions 
•    Ability to communicate effectively at all levels with both technical and non-technical individuals
•    Strong client service orientation (customer support experience preferred)
•    Ability to execute cross-functional projects
•    Strong oral and written communication skills
•    Comfortable speaking/presenting to groups
•    Ability to work independently and autonomously
•    Leads highly complex projects within the team and/or acts as a key contributor in strategic initiatives across Empower functions.
•    Experience leading cross-functional teams to deliver products and projects on tight deadlines
•    Experience researching and defining integrations between multiple systems
•    Experience building processes, project management, and software development release schedules
•    Acts as a primary ambassador for the data and technical solutions and capabilities of the broader team to support decision-making and information needs of Empower executives and/or external partners.
•    Ability to present data-driven insights to business management and leadership to influence decisions and strategy
•    Ability to leverage nebulous and disparate data sources to tell the story of the business.
•    Entrepreneurial spirit, avid learner, endlessly curious
•    Bachelor’s Degree

Preferred Skills
•    Experience providing technical support
•    Wine and Spirits knowledge/experience
•    10+ years working with SAP BusinessObjects
•    Ability to balance short-term priorities with long-term objectives
•    Strong desire to understand and engage with business users
•    Demonstrated leadership ability in developing and driving strong partnerships with the business and corporate IT.

This role will require travel up to 25%
 

Minimum Qualifications

Physical Demands