What You Need To Know

Southern Glazer’s Wine & Spirits, the world’s preeminent distributor of wine and spirits, is currently seeking to hire an experienced professional to support the continued maturity of the corporate Business Continuity program which sustains our sales, customer service, logistics, and distribution operations nationwide

Overview

This position reports to the Senior Director, National Business Continuity. It is a highly visible position that will collaborate with staff at all levels of the organization to implement a comprehensive Business Continuity program to enable Southern Glazer’s to efficiently plan for and respond to a business interruption event. The responsibilities of this position include coordinating the design, development, maintenance, and testing of the Business Continuity plans for all critical functional areas and business processes. This “hands-on” role includes being tactical in conducting organizational research; performing business impact analyses; developing program policies, writing detailed continuity plans and procedures; coordinating testing and exercise activities; building training curriculums; and distributing outreach and awareness communications.  This position is based in Miramar, Florida.

Primary Responsibilities

• As the program owner of the “Project Resilience” enterprise continuity project portfolio, responsible for the management and development of a comprehensive set of detailed Business Continuity plans and incident response playbooks for all critical corporate functional areas specific

• Working with functional area leadership teams, provide leadership and subject matter expertise to conduct business impact assessments, identify critical processes, define recovery objectives, map interdependencies, and develop continuity plans for all critical business processes

• Develop and document an in-depth understanding of the business processes, assets, facilities, responsibilities, and interdependencies across the organization

• Perform risk analyses of all functional areas to identify points of vulnerability, single-points-of-failure, and evaluate risk avoidance, mitigation strategies, and resiliency initiatives

• Create strategies and tactical activities to assess the operational resiliency, readiness, viability, and weaknesses of all Business Continuity plans, protocols, and procedures

• In response to a business interruption event, assist functional area leadership teams with the expedient recovery of impacted business processes by coordinating all required response, recovery, and resumption activities

• Develop policies, procedures, templates, standards, and documentation in support of the deployment, management, and sustainability of a centralized corporate continuity program

• Support the day-to-day operations of the corporate Business Continuity program management office including developing program reporting, tracking performance metrics, managing corrective action initiatives, and performing real-time threat monitoring and incident response in the event of a business interruption incident

• Perform continuous monitoring of all program activities and identify areas of opportunity for improvement, cost reduction, innovation, automation, and enhanced operational efficiency

• Perform regular reviews and updates of all program materials to ensure that the quality, accuracy, and relevancy of all program documentation is consistently maintained as per corporate standards

Additional Primary Responsibilities

This position requires a disciplined and highly motivated proven professional with demonstrated hands-on Business Continuity program execution experience in a large, distributed corporate environment.  In addition to having strong analytical, written, presentation, negotiating and technical skills, the successful candidate must have the ability to build teams, establish credibility, evangelize the program, and communicate effectively within the organization and with external business partners.  

• Perform continuous monitoring of all program activities and identify areas of opportunity for improvement, cost reduction, innovation, automation, and enhanced operational efficiency

• Perform regular reviews and updates of all program materials to ensure that the quality, accuracy, and relevancy of all program documentation is consistently maintained as per corporate standards

• Proactively research and incorporate both industry standards and best practices into the Business Continuity program as appropriate

Minimum Qualifications

Additional requirements for this position include:

• Bachelor’s degree with a minimum of 7 to 10 years’ experience in Business Continuity, Disaster Recovery, and Crisis Management

• An active Business Continuity certification (ABCP, CBCP, MBCP, ARM, CRM) is required

• A Project Management Professional (PMP) certification is desirable

• Working knowledge of industry “best practice” frameworks including DRII, COBIT, NIST, ITIL, and ISO 22301

• Knowledge and experience in supply chain logistics, warehouse operations, and distribution management is preferred

• Hands-on experience managing large-scale business interruption events including the execution of Business Continuity plans

• Disciplined program, project, and time management skills with the proven ability to work in a cross functional, matrixed, and diverse workforce environment

• Detail orientated and disciplined to solve complex problems with the ability to resolve issues and drive solutions that create win-win situations

• Proven experience communicating, presenting, and working with executive management

• Flexibility to travel – up to 30% may be required

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs