•Assist with accurate completion of all assigned depository bank reconciliations and cash management responsibilities.
•Run and analyze necessary bank reports.
•Assist with research and follow up on outstanding items on bank reconciliations and facilitate necessary adjustments.
•Identify, troubleshoot and reconcile all banking out of balances.
•Assist with executing daily, weekly and monthly transfers/wires on bank websites.
The Customer Advocate support customers in resolving issues related to self-service experience. This position is a payment processing position.