We are looking to hire an enthusiastic collector to solicit payments on our accounts. The collector will solicit payments from suppliers on overdue accounts, will research and resolve issues, while providing excellent customer service.
Solicit payment from supplier representatives and /or suppliers on overdue accounts
Prepare and email monthly supplier statements, collection letters, and document all collection efforts
Maintain Supplier Grant accounts by coordinating with divisional personnel
Process grant applications
Communicate with Supervisor on Aging Report status
Maintain communication with divisional personnel
Research and resolve internal and external customer issues by returning/acknowledging phone calls and emails in a timely manner.
Interacts with other internal financial departments (e.g., Accounts Payable if an account needs to be put on hold; Master Data to maintain customer accounts, and Inventory Costing as it relates to product and credit memos from suppliers).