What You Need To Know

Overview

Combination of Sales, Merchandising, Customer Service, Accounting, and Warehouse work in addition to partnering with management, the sales force, delivery drivers, staff, and customers to increase business/store visibility.

Primary Responsibilities

• Stock and maintain direct warehouse sales (DWS) Store with products for customer purchases
• Build and develop retailer relationships
• Maximize sales through developing a sound knowledge of Southern Wine & Spirits products and a working knowledge of other competitive spirits and wine products
• Build, maintain and nurture strong and productive business relationships
• Merchandise product in-store, assist customers with a sale through product knowledge
• Familiar with shelf schematics and merchandising
• Understand and make decisions and credit issues, product needs, and individualized service requirements of accounts
• Inventory account and reconciling
• Unload, receive and verify products and transfers
• Perform other duties as assigned

Additional Primary Responsibilities

Minimum Qualifications

• High School Diploma or GED required
• 1-2 years of industry-related experience
• Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner
• Demonstrates the ability to draw conclusions and inferences from data
• Able to work with, and balance daily receipts
• Proficiency using high mathematical concepts such as fractions, algebra, statistics, mathematical modeling, and, to some extent, calculus
• Proficiency using Microsoft Excel spreadsheets in creating pivot tables, develop charts, and formulas
• Wine/Industry knowledge to include a basic understanding of distribution, wine varietals, and leading spirit categories professional Certification(s)
• Excellent analytical, problem-solving, and quantitative analysis skills
• Strong planning and organizational skills to work in a fast-paced environment and manage multiple priorities

Physical Demands

• Physical demands include a considerable amount of time walking, bending, reaching, standing, squatting, and stooping
• Must be able to regularly sit and operate machinery such as a forklift
• May require working at heights of 8 feet or greater
• Additional hours may be required during October, November, and December and other peak periods
• Must be able to frequently lift/lower, push, carry, or pull 56lbs