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Posted May 10th

Sales Support Specialist

Brooklyn, New York

Sheehan Family Companies logo


Sheehan Family Companies



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Posted May 10th

Sales Support Specialist

Brooklyn, New York






Full Time

  • Maximize both employee and customer satisfaction
  • Identify and eliminate problems with internal operation and sales procedures
  • Handle incoming calls from drivers, sales reps, and accounts
  • Maintain Sales equipment including, but not limited to; cell phones, tablets, and laptops.
  • Maintain Sales department directory
  • Maintain sales team applications
  • Schedule chain and club store POs as needed
  • Enter and edit orders, pickups, and POs
  • Setup new accounts in Route Accounting Software
  • Order office supplies as needed
  • Check, maintain and run the order processing functions
  • Follow through on driver, sales rep, and customer complaints
  • Setup and maintain users in the Expense Reimbursement Program
  • Run weekly expense files for payment processing
  • Run daily SLA license checks
  • Handle and follow up on customer service questions and problems as they relate to deliveries, orders, pickups, account maintenance, account setups, etc.
  • Cross-training in administrative functions
  • Other responsibilities as assigned

  • Associates degree, Bachelor's preferred
  • A willingness to assist throughout the office as needed
  • Excellent oral and written communication abilities
  • Ability to work independently
  • Experience with the iOS operating system
  • Experience with Microsoft Office applications
  • Ability and willingness to handle a large volume of phone calls at any given time
  • Bi-lingual is a plus


Full Medical and Dental, Tuition assistance (subject to terms and conditions), bonuses and incentives, competitive vacation package, 401k Plan, Car Reimbursement, 11 paid holidays, profit-sharing, paid training, and opportunity for growth and development throughout the company.

Come Join the Union Beer Family

* This description is not intended as a written or implied contract and may be revised by the company at any time. Furthermore, no verbal contract by the supervisor or other company representative is binding and employment is at the will of the company.
Brooklyn, New York