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Posted June 24th

Customer Service Representative

Carson, California

Sazerac Company logo

Employer

Sazerac Company

Industry

Supplier

View Full Profile

Posted June 24th

Customer Service Representative

Carson, California

Function

Supply Chain/Logistics

Experience

Other

Type

Full Time

Sazerac Company Overview

Build your career at Sazerac! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including 1792, Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton's, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Southern Comfort, Seagram's V.O., Myers's, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka.

We're proud of our award-winning culture and distilleries. Our Louisville office has been named one of the "Best Places to Work in Kentucky" four times, and our Buffalo Trace Distillery has earned the title of "world's most award-winning distillery" through the dedication of our craftsmen for well over 200 years. During COVID-19, Sazerac distilleries began producing hand sanitizer for some of the world's largest organizations in healthcare, government, military, retail, distribution, airline, pharma, and banking. Also, during this time, while many companies are wading through uncertainty, Sazerac is poised for acquisition and growth - recently acquiring 18 more brands, two companies and a distillery.

Since 1850, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! We attribute our success to a unique blend of our history, culture, brands, relationships, innovation, technology, and most importantly, our people. Whether you're a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

Company/Location Overview

Barton Brands of California, Carson CA

Job Description/Responsibilities

The Customer Service Representative is responsible for distributor and public warehouse entries, daily reporting of shipments and precise and accurate shipping documents and review of private label safety stock levels. The Customer Service Representative will communicate with the buyers, distributors, and retail chains, sales personnel, order department, production planning and bottling, for accurate information, on orders, and timely delivery of product. Use System 21 to manage distributor orders from order receipt thru shipping. Track orders to ensure they are invoiced promptly based on customer terms. Continually review operating performance and identify opportunities to improve service levels resulting in increase sales, reduced non value added activity, better information and improved reporting techniques. Identify and remove obstacles that may adversely affect the company's ability to ship product accurately and on time. Ensure adherence to Personal Safety, Food Safety, Quality and Environmental Policies and Practices. Develop and maintain professional working relationships internally and externally. Set a positive example and act in a manner consistent with company values.

Qualifications/Requirements

  • Ability to communicate with all levels of an org
  • Ability to handle multiple tasks at one time
  • Excellent oral & written communication skills
  • Excellent organizational skills
  • High School diploma or GED equivalent
  • Solid computer skills
  • Strong analytical and problem solving skills
  • Strong interpersonal skills
  • Strong planning and organizational skills
  • Working knowledge of MS Office Products (Word, Excel and Outlook)
PREFERRED
  • Requires Experience in Alcohol Beverage Industry
  • Requires Experience in customer service, retail
  • Must be a team player
  • Undergraduate Degree
Physical Requirements
  • Ability to pick up and/or move objects up to 25 pounds without assistance
  • Ability to work 8 hour shift
  • Sedentary work that primarily involves sitting
  • Ability to analyze
  • Ability to memorize
  • Verbally communicate with others to exchange information
  • Ability to read and write
  • Ability to multi-task
  • Ability to pay attention to detail
  • Noise level at work station is moderate (business office with computer printers)