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Posted July 25th

AR Senior Specialist, Chain Accounts

Norwood, Massachusetts

M.S. Walker, Inc. logo


M.S. Walker, Inc.


Importer, Distributor, and Production and Manufacturing

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Posted July 25th

AR Senior Specialist, Chain Accounts

Norwood, Massachusetts






Full Time

About The Position
Job Objective:

Key contributor that performs a variety of detailed functions pertaining to credit, collections, and cash application processes for the highest volume chain store accounts. Works closely with credit and sales manager. Interfaces with broader organization across finance & accounting as needed.


  • Prepare cash application of various payment methods such as checks, electronic funds transfer (EFT), Online Bill Pay, Drivers, non-sufficient funds (NSFs), for chain-store accounts
  • Serve as primary point of contact for chain-customers including resolving any payment inquiries, reconciling pricing programs, etc.
  • Research and resolve payment discrepancies. Work closely with customers regarding short / over payment issues.
  • Review monthly aging report and work closely with sales manager to resolve any discrepant balances.
  • Review aged receivables with credit managers; contact delinquent accounts to request payment; create and monitor payment plans
  • Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status
  • Respond timely and accurately to customers, suppliers, and sales managers
  • Additional assignments as required

Knowledge/Skills Required:
  • 3+ years of equivalent experience preferred, Associates or Bachelors degree a bonus
  • Ability to work independently as well as part of the team
  • Ability to investigate and reconcile payment discrepancies
  • Proficient in Microsoft Word, Excel, & Outlook
  • Ability to navigate various customer web payment portals, and other software
  • Strong analytical skills
  • Outstanding attention to detail and strong organizational skills
  • Communicates effectively, both orally and in writing
  • Ability to handle time sensitive initiatives

Functions necessary to complete the above listed requirements of job description:

Stand: Occasionally
Bend/Squat: Occasionally
Climb: Occasionally
Computation Skills: Continuously
Lift/Carry 0-55 lbs: Occasionally
Push/Pull: Occasionally
Reach Overhead: Occasionally
Sit: Continuously
Use of Computer: Continuously
Verbal Communication: Continuously
Walk: Frequently

Occasionally = 0-2 Hours Daily
Frequently = 3-5 Hours Daily
Continuously = 6-10 Hours Daily


We offer a Comprehensive Benefits Plan that includes the following:
  • Medical and Dental coverage through Blue Cross Blue Shield
  • Vision coverage through VSP
  • 11 paid holidays annually
  • Paid sick days
  • Vacation time
  • 401K program through Fidelity Investments
  • Disability & Life Insurance packages
  • Career advancement opportunities
  • Discount fitness memberships
  • Work/Life resources
Norwood, Massachusetts