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Posted April 25th

Senior Client Engagement Manager- Norwalk, CT

Norwalk, Connecticut

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Inspira Marketing


Promotions and Events and Experiential Marketing Agency

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Posted April 25th

Senior Client Engagement Manager- Norwalk, CT

Norwalk, Connecticut






Full Time

Job Description
Senior Engagement Manager responsible for working collaboratively across the agency teams to plan and manage / execute marketing campaigns across various disciplines that meet the client's brief and budget. Components to include:

Brand and Business Steward
  • Acting as a day-to-day contact for client, demonstrating in-depth knowledge of client's business, industry trends and competitive landscape
  • Demonstrating ownership of team level product quality
  • Making personal and team contributions that create a quantifiable difference to the client, programming, and the agency

Program Planning
  • Content creation for videos, script writing, video edits/production & social media
  • Development of activation strategies for relevant audiences including ideation, concepting & implementation
  • Deliver best in class educational support including the development of educational platforms & training materials in addition to the planning and execution of live and digital sessions
  • Conduct research to uncover actionable customer insights to drive creation of customer/brand/channel specific programming

Event Planning and Execution
  • Serve as main client point of contact leading up to and at a series of high profile, in-person events.
  • Independently manage event planning, meeting design and production
  • Coordinate with venues, vendors and client partners
  • Negotiate venue & event contracts and complete permit applications
  • Lead a team in the on-site execution of multiple simultaneous activations

Account Management
  • Effectively motivates and manages cross-functional teams and serves as project manage to ensure deliverables meet client expectations and timelines
  • Understanding when to engage agency services (strategy, analytics, creative) to support program needs
  • Acting as a day-to-day contact for client, demonstrating in-depth knowledge of client's business, industry trends and competitive landscape
  • Managing budget & invoicing process for respective projects
  • Project management, internet research, copy editing, and crafting program materials
  • Developing complex presentations and brief creations
  • Having an advanced understanding of RFP goals, expectations, objectives, and requirements
  • Writing campaign timelines, budget tracking and allocations, developing databases, and writing training manuals or other client materials
  • Managing client expectations effectively and proactively by providing daily/weekly program updates, schedules, and contact reports
  • Collecting, organizing and analyzing program data and developing program recap that is presented to the client

  • Bachelor's Degree in Business/Marketing or related field
  • 5-7 years of various marketing disciplines - event, digital, social, advertising, promotions, shopper marketing
  • Agency experience required; event experience preferred
  • Must be a self-starter and nimble multi-tasker, able to handle complex projects
  • Must be an excellent verbal and written communicator, comfortable preparing proposals, presentations and speaking in front of groups
  • High level of detail-orientation, and ability to multi-task in a fast-paced environment
  • Expertise in using MS Office software, Macintosh and Internet research tools

Additional Information
The base compensation range for this job classification is between $85,000 and $115,000. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related skills and qualifications, length of service and geographic location. This job classification is bonus-eligible, with bonus potential subject to applicable bonus plan terms and conditions.

This position offers incentive opportunities plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more!

Inspira Marketing is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status or other characteristics protected by applicable federal, state or local law.
Norwalk, Connecticut