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Posted June 13th

Operations Lead

New Jersey

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Posted June 13th

Operations Lead

New Jersey






Full Time

About The Position
At dalci, we are flipping the script on sweets. Our first line of products are a fresh and clean take on a nostalgic brownie, giving consumers with a sweet tooth the freedom to indulge without sacrificing taste or their health. At dalci, real matters and that is why our gluten & dairy-free brownies & blondies are made with the finest ingredients that are organic and non-GMO so you can feel guilt-free about indulging your cravings. Our products use zero sugar alcohols, refined sugar, refined oils, lecithin, emulsifiers, and preservatives. Just real, nourishing ingredients. We’re continuing to expand our distribution footprint, partnering with Gopuff, Hungryroot, Good Eggs, Foxtrot, and Amazon with dalci currently recognized as a Top 10 Best Seller. We recently raised a $1.5M pre-seed round of funding to expand our retail distribution, team, and product offerings. 

You are a motivated and enthusiastic Operations Lead, who has an interest in working at a startup and shares our passion for disrupting the bakery & sweet snack category. As the Operations Lead, you will be responsible for assisting in our day-to-day product operations, ensuring all operations are carried out in an appropriate, cost-effective way. If you’re interested in the tremendous opportunity for growth within a startup environment – let’s talk. 

  • The Operations Lead (or supply chain lead) will be responsible for managing end-to-end performance and processes for dalci's supply chain, including sourcing, culinary, FSQA, manufacturing, warehouse & logistics, sales operations & planning, and operations finance.
  • Serve as the main point of contact for all supply chain partners and any founder/investor recurring or ad hoc requests
  • Ensure supply continuity of raw materials to support future production and sales plans
  • Negotiate best-in-class pricing and contract terms when applicable
  • Manage consistency of quality to minimize product quality variability 
  • Create component specifications 
  • Onboard new suppliers
  • Manage existing supplier relationships
  • Support Innovation plan with new ingredient development
  • Assess raw material risk in a dynamic, constrained supply chain environment
  • Provide exemplary relationship management skills to our manufacturing partners so that they prioritize dalci production runs
  • Ensure OTIF for all purchase orders issued
  • Manage production scheduling
  • Ensure manufacturers have accurate, up-to-date forecasts
  • Ensure proper capacity planning and redundancy plans are in place, with the possibility of sourcing new manufacturers if needed
  • Ensure manufacturers are meeting sufficient FSQA standards
  • Create a reasonable yet aggressive continuous improvement + COGS reduction plan for the yield industry-standard per unit economics.
Food Safety
  • Ensure suppliers are meeting sufficient FSQA approval standards of supplier approval program
  • Schedule and project manage annual food safety audits with co-packers
  • Work with consultants to highlight major risks and work towards continuous improvement on critical items
  • Work with the founder to create a roadmap for current SKU optimization and new SKU launches that are collaborative, realistic, and timely
  • Create Recipe Database and manage version control 
  • Identify any cost opportunities that can be supported through culinary optimization
  • Manage commercialization timelines to launch new flavors, packaging, and products
3PL Warehousing + Logistics
  • Coordinate logistics and scheduling transport between manufacturers, distribution centers, and retailers within budget & while resolving any shipment issues
  • Communicate regularly with manufacturers and 3PL warehouse regarding all inbound & outbound planning as well as ensure accuracy & timeliness
  • Gather necessary information to track sales orders and purchase orders and send them to vendors in a timely manner
  • Ensure triple verification (purchase order, BOL / receiving log, invoice) matches up accurately.
Inventory Management
  • Daily maintenance of inbound & outbound order trackers, SKU & specification lists
  • Monitor & manage reporting for inventory levels of finished goods, ingredients, packaging & merchandise
  • Ensure inventory levels are accurate and there is company wide alignment on OTIF and target WOH 
Sales Operations
  • Support sales lead as needed in retail product setup with paperwork & promotional work
  • Serve as a point of contact for retail customer service and distributors to ensure product is picked up and arrives on time to Rainforest, UNFI, KeHE, or directly to retail
  • Reconciles invoices and spot patterns or issues in data
  • Other duties as assigned
Minimum Requirements
  • 3-5 years supply chain, procurement, logistics or operations experience
  • CPG Food industry knowledge a plus; experience working with Rainforest and UNFI Distributors a plus
  • Team player and “no task is too small” mentality
  • Excellent communication skills & attention to detail
  • Ability to multitask, manage multiple projects and people in different time zones and work in a fast-paced environment
  • Great time management and prioritization skills
  • Experience with Quickbooks, EDI, Microsoft Excel, Google Sheets & Shopify

New Jersey