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Posted May 14th

Retail Compliance Manager

Chicago, Illinois

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Cresco Labs



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Posted May 14th

Retail Compliance Manager

Chicago, Illinois


Cresco Labs is seeking a Retail Compliance Manager to join our Compliance team. The Retail Compliance Manager is responsible for ensuring all company dispensaries remain compliant under state laws and will work closely with the Department of Health, in addition to Local and State law enforcement agencies. A successful candidate has the ability apply and interpret audit and compliance requirements for various departments and has previous experience monitoring, investigating, and resolving inventory discrepancies.


  • Prepare and conduct inspections with the Department of Health and State Police officials when necessary
  • Ensure accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns are being done in accordance with the State regulations as well as standards set by Company
  • Monitor BioTrack for product returns; communicate any issues to appropriate department and work with the dispensary teams to provide BioTrack information to assist dispensaries when issues arise
  • Collect, audit, and file required paperwork from all department to ensure compliance
  • Prepare compliance status report for Regional Compliance Director
  • Confirm that all new packaging and labeling is compliant prior to distribution

  • Prepare weekly inventory inspection reports for all facilities
  • Monitor inventory losses and assist in developing processes and procedures to reduce loss in all departments
  • Ensure full inventory is completed at all facilities; investigate and resolve any inventory discrepancies
  • Review all inventory reports and files
  • Participate in weekly manager meetings

  • Bachelors Degree in Business Administration or similar field
  • Minimum of 3 years of compliance experience, ideally in the regulated cannabis industry or another regulated industry, such as alcohol, tobacco, medical, or manufacturing, preferred
  • Must have the ability to develop and foster strong working relationships throughout all levels of the organization
  • Demonstrated problem-solving skills; the ability to either predict and / or identify and drive problem/issue to resolution in partnership with stakeholders
  • Excellent people and communication skills (verbal and written), with ability to successfully explain complex matters and provide persuasive support for positions with internal stakeholders, outside partners, and to communicate with all levels of the organization
  • Ability to successfully manage a high-volume workload with tight deadlines
  • Detail-oriented and ability to adapt to changing demands and priorities
  • Capable of handling confidential information discreetly and professionally
  • Proficient in Microsoft Office Word, Excel and PowerPoint
  • Working knowledge or ability to develop working knowledge of all state and local regulations
  • Ability to travel within the state, as required
  • Must have reliable transportation

  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Chicago, Illinois