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Posted August 6th

Credit and Collections Manager - San Jose, California

San Jose, CA

Caliva

Employer

Caliva

Industry

Retailer, Distributor, and Production and Manufacturing

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Posted August 6th

Credit and Collections Manager - San Jose, California

San Jose, CA

Function

Finance/Accounting

Experience

Mid-Level

Type

Full Time

About The Position
The Credit and Collections Manager (CCM) oversees the credit management and receivables collection functions of a multi-entity organization.
Caliva is your friendly and trusted cannabis brand. We believe in wellness options that work for your lifestyle; in boosting your spirits and seeking adventure; in motivating the mind, steadying the body and being inspired to create. A true seed to sale company; we cultivate happy plants and happy people and strive to provide California with dependable cannabis options. As one of the largest cannabis companies in the state of California, we pride ourselves in our compliance, professionalism, commitment to quality, and positive atmosphere. We stand by our promise of consistency, transparency, and accessibility as Caliva’s brick and mortar retail footprint continues to expand into new cities and is growing rapidly through our online pickup and delivery service.  

Join the Caliva team and become part of something exciting!

The CCM evaluates the risk to establish new accounts, sets credit limits and maintains the appropriateness of existing credit limits. This position manages staff to assure optimal efforts are made on collections, working with internal teams and customers to resolve disputes and coordinates the escalation efforts as needed. The CCM works closely with the Controller concerning Corporate General Ledger matters, diligence requests, annual audit reporting requests. 

What You'll Do
  • Embrace and demonstrate alignment with Caliva Values – Integrity, Positive Energy, Bias to Action, Connectedness, Truth Seeking
  • Guides financial decisions by establishing, monitoring and enforcing credit policies and procedures
  • Develop and maintain corporate credit policy and recommend changes to management when applicable
  • Evaluate customer credit worthiness and establish credit limits
  • Maintain customer master file in coordination with Compliance Department
  • Hire, train and supervise Accounts Receivable Credit and Collections staff
  • Produce and analyze the following information and reporting: customer aging, credit limits, credit hold status, new credit applications, doubtful accounts, accounts cash application accuracy and completeness
  • Research and resolve payment disputes and make recommendations for adjustments to accounts as needed
  • Work in coordination with internal accounts (Sales, Fulfillment, SCL) regarding disputes and accuracy of information
  • Other duties and responsibilities as assigned by management
  • Knowledge of GAAP and management accounting.
  • Self-motivated and customer focused.
  • Intermediate Excel skills.
  • Experience working with QuickBooks.
  • Self-motivated with good time management and follow-up skills; highly organized and detail oriented.
  • Accountable for results, strives to meet and exceed expectations.
  • Excellent communication skills (oral, written and presentation) & a good sense of humor.
  • Proven ability to work collaboratively in a team environment and collaborate on projects.
  • Bachelor’s degree or diploma in Accounting, Finance or relevant field or
  • 2-3 years of Accounts Receivable experience.
What You'll Need
  • Strong interpersonal and communication skills
  • Impeccable analytical and organizational skills
  • Self-motivated and self-directed
  • Ability to work closely with a senior management team
  • Bachelor’s Degree in Business, Accounting, Finance or related discipline
  • Minimum 3 years of management experience in credit and collections capacity
Job Requirements
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers and filing cabinets.
  • May need to work overtime and weekends as needed, particularly during initial months with company.
  • Must be able to sit for extended periods of time, use hands and fingers for data entry for 8 hours or more, some lifting, squatting, bending, some pushing and pulling.
  • Must be able to travel to other locations.
  • Must be 21 years of age or older.
  • Must comply with all legal and company regulations for working in the industry.
  • Must pass a background check with the San Jose Police Department.
Location
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San Jose, CA
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