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Posted September 1st

JBBDCo Manager of VIP Experiential Programming and Education

Clermont, Kentucky

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Employer

Beam Suntory

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Supplier

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Posted September 1st

JBBDCo Manager of VIP Experiential Programming and Education

Clermont, Kentucky

Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.

The following positionis open in Clermont, KY., -JBBDCo Manager of VIP Experiential Programming and Education

What makes this a great opportunity?

This individual will work to transform VIP hospitality capabilities at Beam Suntory, while also maintain on building upon the core education experience for all ambassadors within the tour program. This role will work to deliver learning experiences that have a lasting, positive impact on the business.

Utilizing your entrepreneur-mindset and deep understanding of systems available, you'll develop best-in-class, high-quality, engaging, and effective learning experiences.

You'll collaborate cross-functionally across internal teams and external vendors/partners to create best in class learning and VIP hospitality experiences.
  • Create the best-in-class VIP visitor experience , elevating James B Beam Distilling Co. as a leader in delivering custom spirit experiences for VIP and trade partners and building meaningful brand connections with consumers
  • Executional excellence in the performance of these educational programs
  • Elevate and maintain educational excellence amongst all ambassadors in the tour program from consumers to VIP's

Role Responsibilities

This individual will work to transform VIP hospitality capabilities at Beam Suntory, while also maintain on building upon the core education experience for all ambassadors within the tour program. This role will work to deliver learning experiences that have a lasting, positive impact on the business.

Utilizing your entrepreneur-mindset and deep understanding of systems available, you'll develop best-in-class, high-quality, engaging, and effective learning experiences.

You'll collaborate cross-functionally across internal teams and external vendors/partners to create best in class learning and VIP hospitality experiences.
  • Problem solver focused on issue mitigation and resolution - from field sales to supply chain
  • Clear understanding of roles and responsibilities for all parties involved in the FBN Distillery and TYO program
  • Enhanced "White Glove" customer experience from booking to departure
  • Adequate scheduling and management to maximize available tour bookings via calendar maintenance
  • Continuance education within all areas of the tour program from consumer to trade

Qualifications & Experience
  • Minimum 5 years successful operations and marketing experience in the Spirits industry
  • Highly energetic and motivating person - capable of building and championing Beam Suntory's VIP hospitality vision.
  • Strong organizational and problem-solving skills with the ability to prioritize workload and manage multiple tasks. Ability to work under pressure, balancing multiple projects in a fast-paced environment.
  • Extremely strong communication (written and oral)
  • PC application proficiency in the areas of Microsoft Excel, Outlook, PPT and Word.
  • Understanding of spirits industry business acumen including knowledge of the three-tier system.
  • Proven self-starter with a track record of driving results.
  • 15% travel as required - including continuing education and international travel to other BSI facilities
  • Education- College Degree Required
  • Certifications/Licensure- None, Spirits Qualifications Preferred (CSS, WSET, IBD, etc.)
  • Years of experience- 5

In an effort to ensure the health and safety of our workforce while doing our part to protect those around us, Beam Suntory is requiring proof of full COVID vaccination for US salaried employees in our offices and commercial field roles as a condition of employment, subject to medical/religious exemptions.

At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant's skills and experience.