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Posted June 29th

Sales Support Manager

Denver, Colorado

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The company chose to remain anonymous

Posted June 29th

Sales Support Manager

Denver, Colorado








Full Time

About The Position
The Sales Support Manager will partner with the Sales team to develop the tool & tactics to facilitate speed of information necessary to meet the organization’s revenue growth deliverables. Candidates can be located anywhere in the US.
This role will require exceptional analytical skills and strong collaboration, as well as the ability to prioritize and multitask with other functions including Operations, Marketing and Finance.

Essential Duties:
  • Owner of company price list information and communication of updated specs to field sales, in collaboration with Finance, OPS, and Marketing 
  • Customer, Sales, OPS, broker database creation and management of continued information accuracy and communication of customer wiring to internal owners
  • Trade show coordination:
    • Budget planning and tracking of spends through accurate forecasting with Sales team
    • Coordination of show information, samples ordering, special requests or materials needed for the space
    • Trade show-specific sample forecast management for Sales
    • Liaison with Marketing and Sales for all tradeshows led by Marketing that require input and participation from Sales
  • Oversight and owner of Shopify platform for all sample, swag, and material ordering + maintain sample and swag ordering SOP through Shopify 
  • Sample budget management, forecasting, tracking, and communication of information to all internal owners
  • Ownership of One World Sync and IX-One item management accuracy + coordination of customer-specific new item setup in collaboration with Sales, e-Comm team, and brokers
  • New customer setup + collaboration with Finance, Sales, OPS
  •  Sales communications:
    • All customer letters and associated information in coordination with Marketing & OPS
    • Innovation one-pagers in coordination with Marketing
    • Sell deck communications and library management in coordination with Marketing, Sales (Category Management) & OPS
    • Weekly email communications
  • Team meeting coordination and content management of team calendar
  • Management of Sales and Marketing sourced content for Sales Drive as well as communication of all S-Drive files, information, and updates
  • Collaborate with the Marketing team to develop all innovation/item Sales materials for field sales, retail and customers 
  • Accepts responsibility for the organizational goals by taking ownership of new and different duties and identifying new opportunities within the Sales Department
Skills / Qualification / Education:
  • 4 year college degree in Business or related field 
  • 3+ years previous experience in sales, sales support, or marketing within CPG industry 
  • Prior experience managing a company’s internal communications to and from a customer-facing sales team
  • Prior experience with item setup, maintenance, and management of One World Sync, IX-One platforms
  • Excellent planning and organizational skills, including superior communication skills (written and verbal) 
  • Solid understanding of basic sales methods / techniques
  • Ability to work under pressure, balance multiple tasks, and proactively work through areas of responsibility as a steward of the brand and company
  • Proficient with basic computer hardware and software (Word, Excel and PowerPoint)
  • Good oral and written skills
  • Excellent organizational skill
  • Ability to be entrepreneurial and methodical
  • Results-oriented and process driven, with high expectations of self and team
  • Collaborative mindset with strength in effectively receiving and communicating feedback
Function Details
  • Reports To Vice President of Sales Operations